up one level
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2016-06-23

w̶i̶e̶l̶d̶l̶i̶n̶u̶x̶.̶c̶o̶m̶

Listening to Carrie Dils officehours.fm podcast “A Dynamik Change to a Pricing Model, Episode 79” ( http://officehours.fm/podcast/79-2/ )

They start talking about support. and licensing, and Help Scout. and support costs. and more customer support stuff.

Edit: This post was previously published at: w̶i̶e̶l̶d̶l̶i̶n̶u̶x̶.̶c̶o̶m̶/2016-06-23-officehours-talking-customer-support.php



[2019 edit: Moved to: https://i̶n̶v̶e̶s̶t̶o̶r̶w̶o̶r̶k̶e̶r̶.̶c̶o̶m̶/2016/... .html.]