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Final Report for Software Technical Support Work-project for Weeks 31 & 32 (2017)
By author Morgan Jassen
Here's what I did in this two-week-long software technical support work-project sprint:
Made replies on these forum threads:
https://wordpress.org/support/topic/how-to-adjust-product-thumbnails-to-fit-to-container/page/2/#post-9408548
https://wordpress.org/support/topic/redirect-from-one-wp-admin-to-other
https://wordpress.org/support/topic/square-thumbnails-plugin-upon-uploading-file-we-see-http-error/
https://wordpress.org/support/topic/media-library-filling-up-with-images/
https://wordpress.org/support/topic/bug-exporting-posts-date-is-reset/
https://wordpress.org/support/topic/reimporting-files-by-replacing-existing-files/
https://wordpress.org/support/topic/images-not-displaying-correctly-5/
Looking back on how I did compared to my plan. I'm realizing that I did ok in terms of progressing support threads, but not so well in terms of joining the every-other-week team meeting, and not so well in terms of meeting in-person at least once per week with a colleague. Therefore I'm now again considering whether to drop the latter two goals, or to double down on them and do a better job, or, alternatively instead replace them with attendance on the w.org #forums slack chat instead. My first/current thought is to double down on them, keep them on the plan, and do a better job.
In conclusion, in weeks 31 & 32, by progressing some user support threads, I supported, and learned about, the WooCommerce and WordPress software in a Technical Support Specialist capacity.
[2019-03-11 edit: Moved to: https://i̶n̶v̶e̶s̶t̶o̶r̶w̶o̶r̶k̶e̶r̶.̶c̶o̶m̶/2017/... .html.]